First Stage Ticketing Information

The first step in seeing a First Stage performance is getting your tickets. Find the following helpful information to guide your experience:

How to Purchase Tickets

Online, By Phone, or In Person

Online at
Tickets to individual performances, Family Packages, and All-Access Memberships are available on our website, 24/7.

By Phone
Tickets to all performances, call the First Stage Box Office at (414) 267-2961, weekdays 9AM – 4PM.

For tickets to performances held at the Marcus Performing Arts Center, call (414) 273-7206, weekdays 10AM – 4PM.

In Person
For all First Stage tickets, visit us in person at the Milwaukee Youth Arts Center, 325 W. Walnut Street, Milwaukee, 53212, weekdays 9AM - 4PM or on weekends when there is a First Stage performance scheduled. Limited parking is available at adjacent parking lot, with free street parking available nearby along Dr. Martin Luther King Jr. Drive (Third Street) and Vel R. Phillips Avenue (Fourth Street).

For tickets to performances at the Marcus Performing Arts Center, please visit the Marcus Center Box Office at 929 N. Water Street, Milwaukee, WI, 53202, weekdays 12PM – 4PM.

At the Performance
Tickets may also be purchased at the performance venue (inside the Milwaukee Youth Arts Center’s entrance, or at the Marcus Center’s Todd Wehr Theater lobby) one hour prior to the performance starting time. Note: tickets are subject to availability.

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Receiving Your Tickets

Electronic Tickets, By Mail, or Will Call

By Email. Electronic tickets are sent to the email address provided when you placed your ticket order, and will come from the address This email comes separately from your order confirmation email, which details your transaction. You will be able to either add your tickets to your Apple Wallet or download your tickets as a PDF to either print at home or save on your phone. Watch this video tutorial for additional assistance. The barcode on your tickets will be scanned upon entrance to the theater.

By Mail. If you opt to receive traditional paper tickets and place your order 7-10 days prior to your performance, you will receive your tickets by mail to the address you provide when placing your order. These tickets will be scanned upon entrance to the theater.

Will Call. “Will Call” is a theater term for picking up your tickets. All Will Call tickets may be picked up starting one hour prior to your performance start time. Will Call tickets for performances in the Todd Wehr Theater will be available at the glass counter in the main lobby of the Todd Wehr Theater. Will Call tickets for all performances at Milwaukee Youth Arts Center are located just inside the hallway after you enter the lobby of the building.

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Exchanging Tickets

Can I exchange my tickets if I have a schedule conflict?

Absolutely! First Stage offers flexible ticket exchanges to accommodate busy families.

Patrons with a Family Package or an All-Access Membership receive the benefit of free ticket exchanges. There is not a fee unless there is a price difference for the new performance.

For exchanges for individual tickets (not part of a Family Package or All-Access Membership), there is a $6 fee for the entire order to process the exchange.

To exchange your tickets, please call the Patron Services Manager at (414) 267-2961 or email

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Tickets for Infants and Small Children

Do I need to purchase a ticket for my infant or small child?

Our plays are enjoyed by children, teens, and adults alike; parents and caregivers are the best judge of your child’s ability to understand and appreciate a specific play. We recommend that children under age 3 do not attend our performances. 

All attendees, regardless of age must have a ticket to attend the performance. This includes younger children seated in an accompanying adult's lap.

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Discounted Tickets for Groups

For groups of 10 or more

Groups of 10 or more may receive a discount off regular ticket prices for First Stage performances. Contact the First Stage Box Office at (414) 267-2961 or email for more information or to make your group reservation.

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School Group Tickets

Weekday School Matinee Performances

School groups of 10 or more may attend our weekday matinee performances.

Learn more about making a school group reservation for a field trip to a First Stage performance, as well as other Theater in Education programs that tie our plays to classroom curriculum.

To make your reservation, contact our Assistant Patron Services Manager at (414) 267-2962 or email

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Learn More

Lost Ticket Insurance

I misplaced/forgot my tickets...what do I do?

Never fear! We can always re-print your tickets free of charge, or re-send your electronic tickets to your email. Inform the box office representative when you arrive at the theater, and they will reprint your tickets.

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Missed Performances

There are options! Please contact our Patron Services Manager at (414) 267-2961 or email for assistance with rescheduling your missed performance.

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